Xantrex inverter error

Inverter Recall Lookup Tool

"Schneider Electric Recalls Xantrex GT Series Grid Tie Solar Inverters Due to Injury Hazard"

In January 2011, The U.S. Consumer Product Safety Commission, in cooperation with Schneider Electric, announced a voluntary recall of the Xantrex GT inverter. They stated "Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product." This recall affected about 25,000 units, manufactured between 2005 and 2010. These inverters may also be labeld with Sunpower and General Electric branding, printed on the front of the inverter.

U.S. CONSUMER PRODUCT SAFETY COMMISSION
Schneider Electric Recalls Xantrex GT Series Solar Inverter

The hazard was described as:

A component of the inverter can degrade, causing out gassing within the wiring compartment of the inverter. When arcing occurs, gasses could build and force the compartment cover to be blown off. If the cover is blown off with sufficient force it can injure the user or person, or cause damage to property in close proximity to the inverter.

At the time, Schneider offered a replacement circuit board and $250 labor reimbursement for qualified replacements by soalr installers. This program is no longer active, but affected units may still require removal and replacement.

Check Affected Devices

Use the tool below to check if your device was affected by the recall.

1) Locate your part number on the inverter label:

Xantrex inverter label location

    Part number:
    is affected
    by the recall

    Contact your original installer to inform them. If no longer available, contact your local Schneider service provider

    Since this device is now legacy equipment and no longer suported by Schneider, it is recommended that the old inverter is removed, and replaced with a new model.

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    Part number:
    is not listed
    in the recall database

    Double check that the part number was entered correctly. If you're still experiencing issues or are unsure, contact your installer or your local Schneider service provider .

    DENVER RESIDENTS: Is your system located in the Denver, CO metro area? CONTACT US